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  3. Handling of Personal information

PERSONAL INFORMATION PROTECTION

  • 1.Company Name

    NOVARESE, Inc.,

  • 2.Chief Privacy Officer

    General manager of administration(Contact : Please refer to “Consultation Service”)

  • 3.Purpose for Use ofPersonal Information
    (Personal Information subject to disclosure)

    Personal information on our service users (hereinafter referred to as “Service Contract Customers”)

    1)To appropriately deal with contract information on our Service Contract Customers.
    2)To inform our services by e-mail, postal mail and telephone.
    3)To implement surveys and analysis for the purpose of maintaining and improving our service quality.

    Personal Information on our client companies(Personal Information subject to non-disclosure)

    1)To appropriately deal with contract information on our client companies.

    Personal Information on shareholders

    1)To exercise rights and to perform obligations under The Companies Act.
    2)To provide incentives.
    3)To implement the various policies and measures to facilitate the communication between NOVARESE and shareholders.
    4)To manage shareholders including by creating data of shareholders based on given standards stipulated by applicable laws.

    Personal Information on those who wish to work for NOVARESE

    1)To provide latest hiring information and to contact candidates.
    2)To exercise recruitment.

    Personal Information on our employees

    1)To contact, to create company directory, to exercise office procedures required by laws and for employment administration
    2)To determine sections and places of internal transfer.
    3)To determine and pay salary of, and to report tax, to manage social insurance and benefit package procedure.
    4)To maintain employees’ health.
    5)To handle employment contracts.

    Personal information on those who contact us

    (Your comments and inquiries by phone may be recorded for the purpose shown below)
    1)To improve our service quality.
    2)To understand comments and inquiries and to act accordingly.

    ※Note 1: In the event of which NOVARESE informs “Purpose of Utilization” in a personalized manner, please refer to the personalized notice.
    ※Note 2: Regarding the “Purpose for Use of Personal Information ”, the description “To appropriately deal with contract information on our Service Contract Customers” also includes both periods: “use of Personal Information before the contract term” and “use of Personal Information after the contract term”.

  • 4.Provision of Personal Information to Third Parties

    With the exception of the following situations, NOVARESE does not provide Personal Information to third parties.


    1)in the event of the prior consent of the person
    2)in the event of which all or part of the handling of Personal Information is entrusted
    (In such a case, however, that NOVARESE supervises our outsourcing contractors to ensure adequate handling of personal information by concluding a contract with the concerned contractors regarding personal information protection)
    3)in the event of which the concerned person is not able to be identified by statistical data analysis and the personal information is required to be disclosed and provided
    4)if required by laws and regulations
    5)if required for protection of life, body or property but it is difficult to obtain consent from the concerned person
    6)if necessary to cooperate with national organizations, local authorities or duly authorized persons in order to the implementation of matters required by laws or regulations and there is a risk that obtaining the consent of the concerned person would obstruct the performance of such matters

  • 5.Third Party Services

    NOVARESE entrusts certain services to third-party service providers to help us deliver better services to our customers. The certain services that NOVARESE entrusts may contain Personal Information of our customers. In such a case, NOVARESE will select responsible third-party service providers and will take reasonable steps to ensure that Personal Information disclosures to third party service providers are in compliance with all applicable laws and regulations, and that these third-party service providers are obligated to protect Personal Information on NOVARESE’s behalf.

  • 6.Requests and Inquiries Concerning Disclosure of Personal Information etc.

    NOVARESE accepts requests concerning the disclosure of collected Personal Information (notification of purposes for use of Personal Information, disclosure, amendment/addition/deletion of contents, discontinuance or elimination of services, and discontinuance of provision of Personal Information to third parties) at the following contact point.

  • 7.Arbitrary Nature of the Provision of Personal Information

    Customers may choose whether or not to provide Personal Information to NOVARESE. In the event of which necessary information is not provided, however, the customer may not be able to access our certain options, offers and services in an appropriate manner.

  • 8.COOKIES

    NOVARESE’s webpage utilizes cookies that identify the viewer’s computer in order to provide suitable services to our customers. When viewing our site, there will be an interaction between the web server hosting NOVARESE’s site and the Internet browser software used by the person viewing such site which will be stored on the hard disk drive of the viewer’s computer. It is, however, that COOKIES are not to identify viewers.
    Customers are able to control COOKIES whether or not to accept them. Please understand, however, that in the event of which your browser is configured so as not to utilize COOKIES, there is a possibility of limitations upon the use of some features of our website.

    SSL(Secure Sockets Layer) data encryption system is used for sections where our customers fill out their Personal Information on NOVARESE’s webpage.
    Furthermore, the firewall has been installed to protect our customers’ information.
    Please note, however, that the above does not guarantee complete security on the information on NOVERESE’s website because of nature of Internet.

Established on Feb. 14, 2006 | Amended on Dec. 10, 2013 | Implemented on Dec. 10, 2013
Takeharu Asada, President & CEO, NOVARESE, Inc.,

Consultation Service

NOVARESE, Inc. Ginza YOMIKO Bldg. 4F, 1-8-14 Ginza, Chuo-ku, Tokyo 104-0061
Consultation & Inquiry Service
TEL.0120-066-601 (In Japan only)/ 10:00-19:00 (Weekdays)
FAX.03-5524-1133

NOVARESE, Inc. Ginza YOMIKO Bldg. 4F, 1-8-14 Ginza, Chuo-ku, Tokyo 104-0061
Consultation & Inquiry Service
10:00-19:00 (Weekdays)
FAX.03-5524-1133

TEL.0120-066-601 (In Japan only)